O23 List Results
Windows Services
Windows Services
| Name | Filename | Description | Status |
| Help and Support (helpsvc) | ineters.exe | Identified as Malware.Gen Note: Located in \%WINDIR%\System32\ | X |
| Help and Support (helpsvc) | svchost.exe, helpsvc.dll | Related to Help and Support Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Note: This service on A XP - 64 bit operating system is launched by svchost.exe, but the actual application is what is listed as the service name with the filename \%WINDIR%\%System%\helpsvc.dll | L |
Drivers List Results
Driver Entry
Driver Entry
| Name | Filename | Description | Status |
| helpsvc32 | ipsecsnp32.exe, inetpp32.exe, itss32.exe | Added an unidentified malware Win32/Tracur variant. Note: Located in \programdata\ Note: Filename is (Existing fileName) ending with 32 as seen above. | X |
| 24x7HelpSvc | App24x7Svc.exe | Related to App24x7Svc.exe This program promotes it remote support services and software products. Contains an annoying image of a support head that appears on the title bar of the active window. | X |
| WireHelpSvc | WireHelpSvc.exe | Related to WireHelpSvc.exe Turtle Entertainment http://www.turtle-entertainment.com/ | L |